Our Mission
Our mission statement is “Value is #1”. Controlled Conditions Corporation, committed to continued growth in technical ability and applied technology, aims to provide high-quality craftsmanship and customer service as a full-service heating, air conditioning, and refrigeration contractor serving the Commercial, Industrial, and Institutional organizations in Virginia and North Eastern North Carolina.
With our high-profile customers and our backbone clientele being the smaller businesses, Controlled Conditions Corporation only has time to provide you with what is most important: VALUE.
As defined by the American Heritage Dictionary:
VALUE is defined as an amount, such as goods, services, or money, considered to be a fair and suitable equivalent for something else; a fair price or return; worth in usefulness or importance to the possessor.
Our Value to you is:
- 37 years in business
- Quality Customer Service
- 24-hour on call service
- Fast and reliable turnaround
- A live employee to talk to when you call.
- Direct contact information to management
- Serious working and friendly people who enjoy their jobs.
- Keep your equipment working instead of trying to sell you something you don’t need.
- A comprehensive well, well-thought-out quote if you need something new.
- Financing on new purchases
- Extended Warranty programs
- Phased work proposal if you have a bigger plan in mind for later.
- Have professional problem solving abilities
- Listening to your needs
- Optional online tracking and communications about jobs or quotes
These and so much more are what makes Controlled Conditions Corporation. Key factors you should look for when establishing a relationship with a business that helps you keep your business up and running. So the next time a company boasts about their “customer service being #1” tell them they can’t sell that. Tell them you are more interested in VALUE.